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How to test: quality assurance for accessible sites, apps, and documents

How to test: quality assurance for accessible sites, apps, and documents

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Transcript | David Berman on The New Standard on Web Accessibility WCAG 2.0 events

Transcript of the video David Berman on The New Standard on Web Accessibility WCAG 2.0 events.

(The speaker, David Berman is sitting in an armchair by the fireplace. Throughout the entire video, he addresses the camera directly.)

I’m David Berman and I’m often asked why Web accessibility matters so much, and why people should care: why people should bother making sure their web presences are accessible.

The simple answer is legislation tells us we have to. I have the background of knowing how to make websites accessible and i’ve put together this one-day course which takes you through why it matters, what the major issues are,and how to make your web presence accessible. It’s really important for us that when people come out of this course that they have usable knowledge.

And so we focus on WCAG 2.0 Level AA. Why? Because that’s the standard that the United States has in Section 508. That’s the standard that the Canadian government has chosen, and the new Web standards and provinces and states like Ontario’s AODA call for that level AA compliance. If you learn this, you’ll learn the standard that everyone in the world is heading towards.

The most important point I want to share is that accessibility matters to everyone.

When we know how to make a site accessible for the extremes, and we do it well, we do it in a way that the site becomes more usable for everyone.

A more usable site is going to make it more likely that your audience is going to connect with your message. If you can get your audience to support themselves by going to the site, you can drive down your support costs, as well as having more satisfied customers.

Why wouldn’t you want that? [chuckles] I find this course is fascinating and educational for both people in management, as well as IT professionals.

I find when people come out of this course they’re excited, they’re motivated, they’re entertained.

Most importantly, they’re educated … and the information sticks. Over the past ten years, I’ve had the opportunity to work with hundreds of organizations on four continents: professionals who see the value to their business, to their communities,to their bottom line, in making their web sites more accessible.

If you’re a manager, if you’re an IT professional, if you’re a programmer, if you’re a designer, join us: for web accessibility matters.

(Text on screen:

Web Accessibility Matters.

www.davidberman.com )

(David Berman Communications wordmark)

 

 

Course Description


Go beyond the basics with this in-depth, hands-on course designed specifically for Quality Assurance teams who are “in the trenches” auditing accessible technologies.

David Berman will convince you why accessibility and standards are important for everybody: to broaden your audience, to comply with the law, to drive down costs, or simply to be socially responsible. He also provides in-depth familiarity with W3C WCAG 2 (addressing both WCAG 2.0 and 2.1) and PDF/UA success criteria. These guidelines will help you audit web pages, apps, Word, PowerPoint, Excel, InDesign, video, sound or PDF documents. You’ll also gain familiarity with the assistive technologies that help people with specific disabilities and difficulties in order to improve your auditing techniques.

Participants leave with techniques they can use right away for auditing based all relevant WCAG criteria and the ability to document their findings to help their design and development teams take appropriate action to repair any issues found.

This course incorporates adult learning principles and activities appropriate to a variety of learning styles, and qualifies for CEUs (certified by organizations such as PPAC).

“Excellent… knowledge I can use.”

– Sandra Clark, Ministry of Trade and Industry, Oslo (Norway)

“Focused and easy to follow.”

-Jason Hollett, gordongroup

“Great. He kept me listening and understanding.”

– Matthew Brunetti, Lixar IT

“Inspiring!”

– Morten Budeng, King Design

“Excellent.”

– Sylvie Nyman, Indian and Northern Affairs Canada

What Makes This Course Unique

Our course leader, David Berman, is a consultant on accessible for large IT projects, and has worked on Web accessibility projects for many large organizations including Statistics Canada, the National Research
Council, and IBM.

He is a high-level advisor to the United Nations on how accessible IT can help fulfill the Millennium Development Goals more rapidly.

He has been the project manager of numerous accessible Internet projects, has developed strategy and design for CFIA, CRA, CMHC, Health Canada, Canadian Heritage, Industry Canada, and the International Space Station … as well as many private sector and non-profit organizations.

By addressing and understanding accessibility issues, publishers can more effectively deliver their message to their entire audience, regardless of physical or mental impediments, while complying with legal and moral responsibilities.

“I enjoyed it all.”

– Robert Hallat, Public Service Commission

“Right on target.”

– Marius Monsen, Reaktor ID

“He knows what to do!” “This will guide us for the AA Standards”

– Bassil Wehbe, Agriculture Canada

What You Will Learn

You will learn how to make your current communications more accessible by complying with emerging standards and guidelines. Specifically, you will learn:

  • Guidelines, principles and techniques for meeting success criteria (including WCAG 2 (addressing both WCAG 2.0 and 2.1), WAI-ARIA, basic concepts, limitations of the specific guidelines, principles, and techniques, what is normative vs. non-normative; what is included in different levels (A, AA, AAA)
  • Accessibility quality assurance (i.e., assuring the quality of accessibility throughout the development life cycle, difference and overlap between user experience and accessibility)
  • Accessibility supported technologies (including user’s assistive technologies and accessibility features; combination of assistive technologies and users agent; design decisions in choosing technologies that support accessibility; e.g., not choosing Flash when something else has better accessibility support, differences in assistive technology supports and behaviors, differences in support for touch when screen reader is on vs. off)
  • Standard controls vs. custom controls (e.g., using standard controls when possible; if using custom controls build them using WAI-ARIA best practices)
  • Strategies of persons with disabilities in using web solutions (e.g., navigation of screen reader users, headings and landmarks, coping strategies, user preferred methods vs. website specific methods, using keyboard vs. mouse)
  • Interoperability and compatibility issues
  • Testing with assistive technologies (e.g., navigation of screen reader users, headings and landmarks, screen magnifiers, high contrast, using keyboard vs. mouse)
  • Testing for end-user impact (e.g., low vision, cognitive, mobile/touch)
  • Testing tools for the web (both automated and manual tools, i.e., what they are and what are their limitations; e.g., unit testing, browser based tools, spider tools, bookmarklet, automated tools used to monitor site vs. external tools)
  • Level of severity and prioritization of issues (e.g., cost benefit; legal risk, user impact, what is the problem, what to focus on first)
    Recommending strategies and/or techniques for fixing issues (i.e., best solution, solution that most widely useful, feasibility of solution, fixing vs. redesign, how to fix it)

“Very good: made me think…”

– Bente Mollevik, Norwegian Savings Bank Association

“Great: very comprehensive. Touching on all aspects of accessibility.”

– Marc Iafelice, CFIA

“David really knows his topics. Very well done: got the point across in a way that can be apply to everyone.”

– Sean Strasbourg, CFIA

Prerequisites:

Experience with HTML, CSS, and JavaScript/jQuery is required, experience with accessibility and WCAG 2.0 or 2.1 is recommended.

“Clear and entertaining: will allow more strategic planning rather than just reactionary stumbling.”

– Steve Doody, Justice Canada

“This will make us better communicators.”

– Luc Bergeron, SSHRC

“Perfect.”

– Jean Leclair, Environment Canada

Who Should Attend

This course is targeted to all QA teams (and dev teams with no dedicated QA team) responsible for auditing web, app, and document content for conformance and compliance.

Language:

English (French available upon request)

Duration:

One-day course (recommended) or half-day course (we also provide this course customized on-site for your organization).

Experience

Accessibility

We are experts in the fulfillment of WCAG, AODA, and Section 508 requirements regarding accessible documents and Web publishing. We have performed accessibility audit and review for Tim Berners-Lee’s World Wide Web Foundation, on both government and business Web sites in each of over 40 countries.

Accessibility for Ontarians with Disabilities Act

We have expert knowledge in all relevant requirements of the accessibility standards called for in the regulations under the Accessibility for Ontarians with Disabilities Act, 2005 (AODA).

We are experts in the fulfillment of AODA regulations regarding accessible documents and Web publishing. Our strength in this area is such that we run regular courses in Ontario that specifically teach executives, managers, educators, content developers, and Web programmers how to comply with AODA regulations. The Accessibility Directorate of Ontario itself (who governs AODA) has repeatedly sent their managers and staff to be trained personally by us.

Ontario municipalities and school boards

Our AODA clients for consulting and training have included a variety of municipalities and public institutions in Ontario (including the Association of Municipalities of Ontario, City of Cambridge, City of Oakville, City of Ottawa, City of Owen Sound, City of Hamilton, City of Peterborough, County of Essex, County of Wellington, Halton District School Board, Hamilton-Wentworth School Board, Limestone District School Board, Niagara Parks Commission, Norfolk County, Region of Peel, Toronto Transit Commission, and the Windsor-Essex County Health Unit.)

Higher education/academia

Our clients for consulting and training have included a variety of colleges and universities within Ontario (including Algonquin College, Brock University, Carleton University, Durham College, Humber College, McMaster University, Mohawk College, Seneca College, St. Lawrence College, University of Guelph, University of Toronto, University of Waterloo, University of Windsor, W. Ross MacDonald School for the Blind, and York University), elsewhere in Canada (Concordia University), the United States (Boston College, Virginia Commonwealth University, University of Virginia, Savannah College of Art and Design), and beyond (Cardiff Metropolitan University, London School of Printing and Publishing, Universidad de las Americas, Yarmouk University, Bauhaus / Anhalt University of Applied Sciences, Binus University, Caldas University, Central Academy of Fine Arts of China, Federal University of Pernambuco, Lebanese American University, Vilnius Academy of Arts, VCU Qatar).

David is Chair of Carleton University’s Carleton Access Network for accessible information technology, run out of Carleton University’s Paul Menton Centre as an initiative of the School of Engineering.

Corporations and private sector

Our private sector clients for accessibility work include Actuate, Adobe, Blindside Networks, BMO (Bank of Montreal), Bruce Mau Design, Canadian Broadcasting Corporation, Conference Board of Canada, Empire Life, eXplorance, gordongroup, IBM, Jewish Federation of Ottawa, Lixar, Minto, NetCentric, OC Transpo, OpenText, Oxford Properties, Shaw Media, The Home Depot, Toronto Transit Commission, United Way, Yamaha Music

Government Accessibility

We have been involved with United States and Government of Canada Treasury Board standards on accessibility for over a decade, and have provided training to most major departments and agencies in the federal government. We have also provided consultation to the governments of Manitoba, Ontario, Queensland (Australia), India, and Norway.

 

“I love David’s approach.”

-Carole Dubuc, Canadian Armed Forces

“Clear, concise, and very useful.”

-Annette Kallevig

“Excellent, eye-opening, and not preachy!”

-Carrie Walker-Boyd, Canadian Food Inspection Agency

 

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Reviewed November 14, 2019

Schedule

“Really enjoyed your session.”

– Jim Dixon

“I love David’s approach.”

– Carole Dubuc, Canadian Armed Forces

 

ACCESSIBILITY EVENTS LOCATION HOST/REGISTRATION FEE*
Day of your choice: Custom one-on-one or one-to-many Your place or our online classroom Let’s collaborate! Call us now TBA
November 16, 2023 Online David Berman Communications Starting from $199 CAD
November 17, 2022 Online David Berman Communications Starting from $199 CAD
November 18, 2021 Online David Berman Communications Starting from $199 CAD
November 12, 2020 Online David Berman Communications Starting from $249 CAD
November 26, 2019 Online David Berman Communications Starting from $249 CAD
June 13, 2019 Online David Berman Communications Starting from $249 CAD
December 5, 2018 Online David Berman Communications Starting from $249 CAD
June 13, 2018 Online David Berman Communications Starting from $249 CAD
November 15, 2017 Online David Berman Communications Starting from $249 CAD
June 14, 2017 Online David Berman Communications (sponsored by CPL, RGD, Editors Canada) TBA
May 19, 2017 Ottawa, ON David Berman Communications TBA
April 3 – 5, 2017 Australia W4A TBA
May 11, 2017 Online The Institute for Performance and Learning TBA
February 14, 2017 Ottawa, ON BioTalent Canada TBA
November 3 – 5, 2016 Wellington, New Zealand Clarity 2016
Sept 14, 2016 Online eXplorance Free
August 17, 2016 Ottawa, ON Spruce Creative TBA
June 29, 2016 Toronto, ON Attend online or in person at OCAD University IDRC, 49 McCaul, Toronto
in The Red Lab, room
$299-625
June 18, 2016 Reno, Nevada TypeWell, in conjunction with the TECHWell 2016 Conference $299-650
May 20, 2016 Ottawa, ON Carleton University $299-625
Tue May 10, 2016 National Press Club, Washington, DC Center for Plain Language $250 USD
Spring 2016, (date tba) Dublin Ireland TBA TBA
November 20, 2015
(postponed)
Vancouver (Downtown)
SFU Downtown Campus
West Hastings Street
NL Thompson Associates $299-597
November 19, 2015
(postponed)
Victoria (Downtown),
Harbour Towers Hotel and Suites
345 Quebec Street
NL Thompson Associates $299-597
October 15, 2015 Ottawa, ON Art Beyond Sight Conference
October 12, 2015 Dublin, Ireland National Disability Authority private
October 2, 2015 (postponed) TBA David Berman Communications $299-597
October 1, 2015 Ottawa, ON Webinar: 11½ Free Tools for Testing Website Accessibility Free & available online
August 8 Toronto Keynote at Accessibility Innovation Showcase, Parapan Am Games Free
July 9, 2015 (postponed) Ottawa, ON TBA $299-597
June 29, 2015 Toronto, ON OCAD University IDRC, 49 McCaul, Toronto
in The Red Lab, room number 4904
$299-625
June 17, 2015 Ottawa, ON Webinar: Demystifying WCAG 2.0 Free & available online
April 25, 2015 (Tentative) Brussels, Belgium Inspirit and David Berman TBA
January 15, 2015 Ottawa, ON Webinar: Spotlight on Digital Accessibility for Your Marketing Campaign Free
January 14, 2015 Ottawa, ON Webinar: Solving Web Accessibility: Leaving No One Behind Free
December 2, 2014 Toronto, ON 108 Ideaspace

 

$357-697
November 10, 2014 Brussels, Belgium TBA TBA
November 5 or 8, 2014 Toronto, ON TBA TBA
October 9, 2014 Toronto, ON David Berman Communications $299-597
Wed July 16, 2014 (postponed) Ottawa, ON Carleton University $299-597
July 12-15, 2014 Ottawa Convention Centre, Ottawa, ON International Summit on Accessibility 2014 TBA
May 26, 2014 Bergen, Norway Den Norske Dataforenings Servicekontor NOK 1000£ – 4450£
May 20, 2014 Queensway Carleton Hospital, Ottawa, Ontario David Berman Communications $299-$597
Fri December 13, 2013 Montreal, QC eXplorance Inc by invitation
November 2013 (tentative) Toronto, ON TBA TBA
Fri November 8, 2013 City Hall, Toronto, ON DesignThinkers 2013 $299-597
Fri November 1, 2013 Room 2228, River Building,
Carleton University,
Ottawa, ON
David Berman Communications $299-597
Wed August 28, 2013 Carleton University David Berman Communications Free
Thu July 25, 2013 Carleton University David Berman Communications Free
Fri June 21, 2013 Room 2228,
River Building,
Carleton University
Ottawa, ON
David Berman Communications $299-597
Fri May 31, 2013 Carleton University David Berman Communications Free
Mon April 22, 2013 Cornwall, ON St. Lawrence College $390
Monday Apr 8 – 9, 2013 Toronto, ON St. Lawrence College $390
Wed February 27, 2013 Hamilton, ON David Berman / T-Base Communications $549-649
Fri February 22, 2013 Ottawa, ON David Berman Communications $354-649
Mon January 21, 2013 St Lawrence College, Kingston, ON St. Lawrence College $390
Thu January 10, 2013 London, ON David Berman / T-Base Communications $549-649
Thu December 13, 2012 Ottawa, ON Transportation Safety Board of Canada private
Thu November 22, 2012 River Building,
Carleton University
Ottawa, ON
David Berman Communications $354-649
Fri November 16, 2012 (postponed) Ottawa, ON David Berman Communications $549-649
Wed November 14, 2012 Ottawa, ON Ministère du Patrimoine canadien private
Thu November 8, 2012 Markham, ON David Berman / T-Base Communications $549-649
Wed November 7, 2012 Mississauga, ON David Berman / T-Base Communications $549-649
Fri October 26, 2012 Ottawa, ON OCDSB / T-Base Communications private
Thur October 25, 2012 Ottawa, ON OCDSB / T-Base Communications private
Wed October 17, 2012 Ottawa, ON OCDSB / T-Base Communications private
Tue October 9, 2012 (all day) (postponed) San Francisco, CA David Berman / T-Base Communications $549-649
Wed September 12, 2012 (all day) (postponed) Boston, MA David Berman / T-Base Communications $549-649
Tue-Wed July 17-18, 2012 Niagara Falls, ON Web Accessibility Matters private
Mon May 14, 2012 (morning) Delta Hotel, Winnipeg, MB Manitoba Libraries Conference $65-$130
Wed May 9, 2012 Strathcona Hotel, Toronto, ON T-Base Communications $549-$649
Tue May 8, 2012 (all day) Strathcona Hotel, Toronto, ON David Berman / T-Base Communications $549-649
Thu May 3, 2012 (all day) Toronto, ON Accessible Media Inc. private
Tue April 23, 2012 (all day) Hotel Pennsylvania, New York City, NY David Berman / T-Base Communications $549-649
Fri March 23, 2012 Adobe Canada, Ottawa T-Base Communications $549-649
Fri March 23, 2012 (Accessible PDF by Design – related all day course) Adobe Canada, Ottawa David Berman / T-Base Communications $549-649
Wed March 21, 2012 (7:00pm speech) Capital Hill Hotel, Ottawa, ON Editors Association of Canada, National Capital Chapter Free: EAC members, $10: non-members
Thurs March 9, 2012 Ottawa, ON Public Health Agency/T-Base Communications private event
Fri February 10, 2012 (morning) Ottawa, ON Canada Revenue Agency private
Thu January 19, 2012 (all day) Ottawa Convention Centre, Ottawa, ON David Berman / T-Base Communications $495-595
Mon-Tue January 9-10, 2012 Toronto, ON BMO / T-Base Communications private
Tue November 29, 2011 (all day) Toronto Convention Centre, Toronto, ON David Berman / T-Base Communications SOLD OUT
Thu November 23, 2011 Ottawa, ON National Research Council private
Wed November 3, 2011 Ottawa, ON National Research Council private
Wed October 5, 2011 Lord Elgin Hotel, Ottawa, ON David Berman / T-Base Communications $319-595
Fri September 9, 2011 Indigo Hotel, Ottawa, ON Correctional Service Canada private
Thu August 18, 2011 Adobe headquarters, Ottawa, ON David Berman Communications /RGD Ontario $249-495
Fri June 17 2011 Adobe headquarters, Ottawa, ON David Berman Communications /RGD Ontario $249-495
Thu April 7, 2011 Ottawa Public Library, Ottawa, ON RGD Ontario $395-495
Tue March 29, 2011 Ottawa, ON CFIA HR by invitation
Thu February 17, 2011 Ottawa, ON CFIA Public Affairs by invitation
Wed April 14, 2010 Ottawa, ON David Berman Communications $495
March 2010 Montreal, PQ eXplorance Inc. by invitation
Wed October 28, 2009 Beijing, China Icograda World Congress 2009 see host site
Thu April 30, 2009 San Francisco, CA Voices That Matter Web Design Conference speaker breakfast
Thu April 2, 2009 Delhi, India World Summit Award Grand Jury by invitation
Thu November 13, 2008 Ottawa, ON David Berman Communications $495
Mon July 6, 2008 Daegu Exhibition Conference Centre, Daegu, Korea Icograda Design Week in Daegu 2008 see host site
Tue April 29, 2008 Ottawa, ON David Berman Communications $495
Thu March 13, 2008 Tunney’s Pasture, Ottawa, ON Statistics Canada private event
Tue February 19, 2008 Tunney’s Pasture, Ottawa, ON Health Canada private event
Wed November 7, 2007 Minto Business Centre, Ottawa, ON David Berman Communications $495
Thu November 9, 2006 Minto Business Centre, Ottawa, ON David Berman Communications $495
Thu February 16, 2006 Minto Business Centre, Ottawa, ON David Berman Communications SOLD OUT
Tue December 6, 2005 Oslo, Norway Norwegian Design Council SOLD OUT
Thu October 20, 2005 Minto Business Centre, Ottawa, ON David Berman Communications SOLD OUT
Thu June 9, 2005 Minto Business Centre, Ottawa, ON David Berman Communications $495
Tue December 22, 2004 Tunney’s Pasture, Ottawa, ON Health Canada private event

*Discount packages for non-profits, and travel subsidies available. Additional discounts available for groups over 3 people. Call (613) 728-6777 for details.

All prices, offerings, and dates subject to change without notice.

To register for a course given by our own organization, register online or call (613) 728-6777.

Event Schedule (all events)

*Discount packages for non-profits, and travel subsidies available. Additional discounts available for groups over 3 people. Call (613) 728-6777 for details.

All prices, offerings, and dates subject to change without notice.

To register for a course given by our own organization, register
online
 or call (613) 728-6777.

Event Schedule (all events)

“Very understandable and fun.”

– Liz Breines, Ministry of Trade and
Industry, Oslo (Norway)

“Highly valuable.”

– Maureen Quirouet, Parliament of Canada

Resources

RESOURCES FOR ATTENDEES

For the convenience of course attendees, we provide this list of hypertext links and books cited in this course’s learning guide roughly in the order they appear in the course and learning guide:

Legislation, lawsuits, and standards

Canada
USA
Other countries
Global

Accessibility guidelines

Assistive technologies and techniques

Visual difficulties
Dexterity/mobility/motor difficulties

 

Hearing difficulties

iOS Accessibility

Android, Windows Phone Accessibility

WCAG 2.0 (including Success Criteria Level A and AA, in order)

Guideline 1.1: Text Alternatives
Guideline 1.2: Time-based Media
Guideline 1.3: Adaptable
Guideline 1.4: Distinguishable
Guideline 2.1: Keyboard Accessible
Guideline 2.2: Enough Time
Guideline 2.3: Seizures
Guideline 2.4: Navigable
Guideline 3.1: Readable
Guideline 3.2: Predictable
Guideline 3.3: Input Assistance
Guideline 4.1: Compatible, etc.

Testing tools for web and mobile

WCAG 2.1 (including the new Success Criteria Level A and AA, in order)

Document standards, techniques and testing

 

Instructional design software: Adobe Captivate

Instructional design software: Articulate Storyline

Instructional design software: other

Accessible virtual classroom platforms

Introduction to Online Learning and Accessibility

Accessible content management

White papers

Other accessibility links

 

Register

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  • … or download our registration form PDF, and fax it back to 613-482-4777
  • …or register at Eventbrite

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